Doesn't fit? Full refund to your bank account.
Seven days, pickup from your door, money back to your account. Not store credit.
The 7-day promise
- Wrong fit, damaged in transit, changed your mind: message us on WhatsApp within 7 days of delivery with your order number.
- We book a pickup from your address. Keep the case unused, with the ring intact and the original box.
- Once the courier collects it, the refund is processed within 5 to 7 working days to your bank account (COD orders) or your original payment method (prepaid orders).
- We do not issue store credit unless you ask for it.
Replacements
- Ordered the wrong phone model or want a different colour? Tell us on WhatsApp. The replacement ships as soon as the pickup is confirmed, no need to wait for the return to reach us.
- Received a damaged or defective case? Send a photo. We ship a new one and usually do not need the old one back.
Warranty
- 6 months against manufacturing defects in the ring, hinge, magnets and bumper.
- Not covered: scratches from use, yellowing caused by chemical cleaners or sweat, damage from misuse, and normal wear on the finish.
- To claim, send a photo on WhatsApp with your order number. If it is a defect, we replace it.
Cancellations
- Cancel free any time before the order ships. Prepaid refunds are issued within 5 to 7 working days.
- Once shipped, refuse the delivery at the door or use the 7-day return above.